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  • Customer Service Administrator

    Location: Tetbury, Gloucestershire

    Customer Service Administrator

    McCarthy Marland (Recycling) Ltd have an excellent opportunity for a Customer Service Administrator to join the team at our Tetbury depot.

    Our ideal candidate will come from a Customer Service and Sales background and will be confident in handling all aspects of communication in a busy office.

    The successful candidate must be an experienced communicator, have excellent IT skills and have a strong commercial awareness.

    The role itself will be dealing with managing incoming calls and emails as well as dealing with service-related issues.

    The ability to build strong relationships over the telephone with both existing and prospective customers would be advantageous.

    Key Responsibilities

    • You must have excellent communication skills both verbally and written
    • You must have the ability to establish a strong rapport with existing and new customers as well as your colleagues
    • To provide an outstanding level of customer service
    • Manage customer accounts through the Company’s operational software
    • Assist with administration tasks for the sales, transport and finance departments
    • Deal with customer service-related queries and issues should they occur

    Your Skills

    • Positive and professional manner
    • Experienced in sales and delivering excellent customer service
    • Ability to build and maintain good working relationships with customers and colleagues
    • Good level of education
    • Good IT skills
    • Ability to work in a fast paced environment

    The Benefits

    • Excellent salary
    • Good working environment
    • 28 days holiday (including bank holidays)
    • Waste Industry & System Software training will be provided
    • Company pension
    • Free on-site parking

    If this interests you and would like to apply, please forward your CV and we will be in touch

    Job Type: Full-time

    Salary: £11.32- £12.61 per hour


    • Company pension
    • On-site parking


    • Monday to Friday
    • Weekend availability

    Ability to commute/relocate:

    • Tetbury, GL8 8YL: reliably commute or plan to relocate before starting work (required)


    • GCSE or equivalent (required)


    • customer service: 2 years (required)


    • Driving Licence (preferred)


    How to Apply

    Please send your CVs and Cover Letter to: